Indiana Rules for Court-Administered Alcohol & Drug Programs

Section 21. Client Intake and Orientation

Effective May 15, 2025

(a) A program must have and observe written policies and procedures for client intake and orientation that inform the client in writing of:

(1) the rules governing the client's conduct and behavior that could result in disciplinary action or discharge;

(2) the hours during which services are provided;

(3) the financial arrangements including services to be provided, the rate for the services, a reasonable projection of the time for which services will be provided and the conditions of payment;

(4) the program’s grievance procedures, including the procedure for the review, determination, and amelioration of alleged violations of a client’s rights, discussed in section 20(c); and

(5) information summarizing the federal confidentiality law and to whom suspected violations may be reported.

(b) The program must document compliance with subsection (a) in the client’s record.